Our transparency promise. This is the whole price. Every fee we charge is on this page. No surprise charges for letters, copies, or routine service. If it isn’t listed here, we don’t bill for it.
The Faro Service Guarantee
≤2 daysResponse to board & resident requests — Essential tier
≤1 dayResponse to board & resident requests — Professional tier
≤4 hrsPriority response — Premium / Concierge tier
Fee creditIf we miss our committed response time, you get a credit. In writing.
Core Service Packages
Essential
$12–$16 / door / mo
- Full financial management (AP/AR, dues, reconciliations)
- Quarterly financial statements + portal access
- Dues collection & delinquency workflow
- 2 board meetings / year supported
- Business-hours resident support
- Annual budget preparation
- Document storage & e-signature
- SLA: 2 business days
Most Popular
Professional
$18–$26 / door / mo
- Everything in Essential, plus:
- Monthly financials + live portal
- Automated dues reminders
- All board meetings + prepared packets
- 24/7 request intake with SLA tracking
- Consistent, logged violation & ARC processing
- Vendor coordination & competitive bids
- Reserve tracking + budget planning
- SLA: 1 business day
Premium / Concierge
$28–$40 / door / mo
- Everything in Professional, plus:
- Monthly financials + analytics dashboard
- Proactive delinquency outreach
- Drafted minutes & board advisory
- Named dedicated manager, priority line
- Proactive site reviews
- Annual vendor scorecards
- Reserve-study coordination
- Document version control & approval workflows
- SLA: 4 business hours
Per-door pricing shown. A monthly minimum applies to smaller associations (see below) so every community gets full service. Final pricing is set in your proposal based on community size and scope.
How Pricing Works (Hybrid Model)
| Component | What it is | Typical |
|---|---|---|
| Per-door management fee | Monthly fee × number of units, by tier | $12–$40 / door / mo |
| Monthly minimum | A floor so small associations still get full service | $650–$900 / mo (EST) |
| One-time onboarding | Transition, records setup, owner data load, first audit of books | $750–$2,500 (EST) |
Published Add-On Schedule (Optional Services)
These are charged only when used. Transaction items are paid by the buyer or seller — not the association — where noted.
| Service | Who pays | Fee |
|---|---|---|
| Resale / transfer / closing package | Buyer or seller | $200–$350 flat (EST) |
| Rush resale package (<3 business days) | Requestor | +$100 (EST) |
| Capital / special project management | Association | Fixed fee or % of project, disclosed in advance |
| Large special mailing / printing | Association | At cost + small handling, disclosed |
| After-hours emergency line (Essential/Professional) | Association | Add-on; included in Premium |
| Annual meeting facilitation / electronic voting | Association | Per event, quoted |
| Reserve study coordination | Association | Pass-through + coordination fee, disclosed |
| Extra board / legal-liaison hours beyond tier | Association | Published hourly rate |
| Routine letters, copies, statements, standard notices | — | $0 — included. Always. |
What you will never see on a Faro invoice: per-letter charges, per-copy fees, markups on certified mail, or vague “administrative” line items. Those are exactly the practices we built Faro to replace.
Ready to see exact pricing for your community?
Tell us about your community and we’ll send a transparent proposal — this fee schedule included — usually within two business days.
Get a Free Proposal
Pricing ranges marked (EST) are planning figures pending final cost validation and are subject to confirmation in your written proposal and management agreement. This schedule is a client-facing summary, not the management contract.